Privacy Policy

Note: This document is only available in English, as it’s the official language of commerce for our clients and in the regions, we operate. Any translated copies are not valid.

Please read the following privacy policy carefully. By accessing or using our sites and our services, you hereby agree to be bound by the terms and all terms incorporated herein by reference. If you do not expressly agree to our privacy policy, then please do not access or use our sites or our services. This privacy policy is effective as of 01/05/2022.

This Privacy Policy applies to the KoalaMint owned and operated websites and its subdomains (“Sites”). KoalaMint (“KoalaMint,” “we,” or “us”) knows that you care how information about you is used and shared. This Privacy Policy explains what information of yours will be collected by KoalaMint when you access the Sites and KoalaMint Service (including through the websites of our partners), how the information will be used, and how you can control the collection, correction, and/or deletion of information.

We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. Capitalized terms that are not defined in this Privacy Policy have the meaning given them in our Terms. The use of information collected through our Sites shall be limited to the purposes under this Privacy Policy and our Terms of Service to customers.

Information We Collect on Our Own Behalf.
1. Our Service: We may collect personally identifiable information about you, such as your full name, email, or similar, when you register for an account. When associating a MetaMask account with our service we ask for your MetaMask address. When you use the KoalaMint Service or if you visit our websites, we may receive certain information about you as described below. We do send promotional emails and also we may send you service-related emails related to your account. If you no longer wish to receive promotional emails, you may opt out of them by clicking on the unsubscribe button on any of the emails we send you. If you no longer wish to receive service-related emails related to your account you may opt out of them by canceling your account.
2. Cookies And Tracking Technologies: Technologies such as cookies, beacons, tags, and scripts are used by KoalaMint. These technologies may be used in analyzing trends, administering the Sites, tracking your movements around the Sites, and gathering demographic information about our user base as a whole. We use cookies to remember users’ settings as well as for authentication and analytics. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Sites, but your ability to use some features or areas of our Sites may be limited. This website uses Google Analytics, Google Tag Manager, Google AdWords (Conversion Tracking), Facebook (Conversion Tracking). Some or all of these tools may be used to track information about your behavior on our website depending on your region. For more information or to opt-out, please visit the respective website(s) of these vendors or contact us at hi(at)koalamint.com.
Information We Collect on Behalf of Our Customers.
1. 1. Our Service. We collect data on behalf of our customers who use the KoalaMint Service. When a customer associates a Google account with KoalaMint Service, we may receive certain information about your authentication on Google, and about the images/videos of your collection. When a customer creates a Smart Contract in KoalaMint Service, we collect the Smart Contract address and certain information to execute actions on the Smart Contract. When a customer attempts a purchase of an NFT of our customer’s collection through the Smart Contract created on KoalaMint, we collect the transaction details. Once an NFT transaction from our customer’s collection is successfully processed, we collect the address of the new owner of the NFT. Your IP address and personal information are never stored or shared with any third parties.
  2. Information Related To Data Collected For Our Customers: KoalaMint collects information under the direction of its customers and has no direct relationship with the individuals whose data it may process. If your wallet address is under a transaction of one of our current customers and you would no longer like to be tracked by such a customer, please contact the respective customer directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our customers.
  3. Access And Retention Of Data Controlled By Our Customers: An individual who is a current or former KoalaMint customer who seeks access or wishes to correct, amend or delete inaccurate data should direct his query to hi(at)koalamint.com. An individual who is a client of a current or former KoalaMint customer who seeks access or wishes to correct, amend or delete inaccurate data should direct his query to the respective customer first and then if no response is obtained or such response is not satisfactory, should contact hi(at)koalamint.com. If we receive a request under this provision, we will acknowledge it within seventy-two (72) business hours and handle it promptly. We will retain personal data we process on behalf of our customers for as long as needed to provide our services. KoalaMint will retain this personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Information We Collect on Behalf of Third Parties. Cookies And Tracking Technologies: Technologies such as cookies, beacons, tags, and scripts are used by our partners, affiliates, analytics, or service providers. These technologies may be used in analyzing trends, administering the Sites, tracking your movements around the Sites, and gathering demographic information about our userbase as a whole. We may receive reports based on the use of these technologies by such companies on an individual as well as aggregated basis.
How We Use Your Information.
1. We use the information that we collect to operate and maintain our Sites and the KoalaMint Service and to respond to your questions and concerns. The legal basis is section 6(1) of the Danish Data Protection Act and art. 6(1)(f) of the EU General Data Protection Regulation (GDPR).
2. If you have given your consent, we use the information that we collect to send you marketing communications in our newsletter. The legal basis is section 6(1) of the Danish Data Protection Act and art. 6(1)(a) of GDPR.
How We Share Your Information.
1. Personally Identifiable Information: KoalaMint will not rent or sell your personally identifiable information to others. We may store personal information in locations outside the direct control of KoalaMint (for instance, on servers or databases co-located with hosting providers). Any personally identifiable information you elect to make publicly available on our Sites or the KoalaMint Service, such as posting comments on our blog page, will be available to others. If you remove information that you have made public on our Sites or the KoalaMinnt Service, copies may remain viewable in cached and archived pages of our Sites or the KoalaMint Service, or if other users have copied or saved that information. Our blog is managed by a third-party application that may require you to register to post a comment. We do not have access or control of the information posted on the blog. You will need to contact or login into the third-party application if you want the personal information that was posted in the comments section removed. To learn how the third-party application uses your information, please review their privacy policy. We display personal testimonials of satisfied customers on our Site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at hi(at)koalamint.com.
2. Non-Personally Identifiable Information: We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with Cooking and Tracking Services like described above in 1c. To learn how the third-party application uses your information, please review their privacy policy.
3. Instances Where We Are Required To Share Your Information: KoalaMint will disclose your information where required to do so by law, if subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of KoalaMint, our users or others.
4. What Happens In The Event Of A Change Of Control: We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets, and/or businesses. Your information such as customer names and email addresses and other User information related to the KoalaMint Service may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions, or proceedings involving all or a portion of the company. You will be notified via email and/or a prominent notice on our Site or our Social Media Channels of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Storage and Processing. Your information collected through the KoalaMint Service may be stored and processed in the United States, Europe, or any other country in which KoalaMint or its subsidiaries, affiliates, or service providers maintain facilities. KoalaMint may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world.
How We Protect Your Information. KoalaMint is concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to KoalaMint or guarantee that your information on the KoalaMint Service may not be accessed, disclosed, altered, or destroyed by breach of any of our industry-standard physical, technical or managerial safeguards. When you enter sensitive information (such as log-in credentials) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at hi(at)koalamint.com. We use an outside support platform, and a payments processing company to bill you if you purchase services.
Compromise of Personal Information. In the event that personal information is compromised as a breach of security, KoalaMint will promptly notify our customers in compliance with applicable law.
Your Choices About Your Information. For current KoalaMint customers, you can review, correct, update or delete inaccuracies to the information about you that KoalaMint keeps on file by logging into your account to update your password and billing information. Alternately (for data subjects tracked by KoalaMint and former KoalaMint customers), you can contact us directly at hi(at)koalamint.com. We will acknowledge your request within seventy-two (72) hours and handle it promptly. Data protection law gives you a range of rights in connection with our processing of your personal data. In this regard, you have the right to request that we rectify or delete the personal data or restrict the processing of your personal data if you think they are inaccurate. Furthermore, you have the right to object against the processing based on our legitimate interests as a legal basis. We are required to assess and act on your request. Additionally, you also have the right to data portability if it should become relevant. You have a right to lodge a complaint with your local supervisory authority. The contact information of the Uruguayan Data Protection Agency is Liniers 1324, 4th Floor, Montevideo, Uruguay, Telephone: +598 2901 00 65 option 3, Email: infourcdp@datospersonales.gub.uy. If you have any questions about this Privacy Policy or your rights under data protection law, you can contact us at hi(at)koalamint.com
Enforcement and Dispute Resolution. It is at the mutual agreement of both you and KoalaMint with regard to the Privacy Policy that the relationship between the parties shall be governed by the laws of the state of Montevideo, Uruguay without regard to its conflict of law provisions and that any and all claims, causes of action and/or disputes, arising out of or relating to the Privacy Policy, or the relationship between you and KoalaMint, shall be filed within the courts having jurisdiction within the City of Montevideo, Uruguay. You and KoalaMint agree to submit to the jurisdiction of the courts as previously mentioned, and agree to waive any and all objections to the exercise of jurisdiction over the parties by such courts and to venue in such courts.
Our Retention Of Your Information.
1. If you have an account with KoalaMint, we will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
2. If you are a visitor to the KoalaMint Sites we will retain your information for as long as necessary but no longer than one (1) year after your last visit to our Sites.
Children’s Privacy. Protecting the privacy of young children is especially important. For that reason, KoalaMint does not knowingly collect or solicit personal information from anyone under the age of 13. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at hi(at)koalamint.com
Notification Procedures. It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to you via email, written or hard copy notice, or through conspicuous posting of such notice on the Service, as determined by KoalaMint in its sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt-out of certain means of notification as described in this Privacy Policy.
Links to Other Web Sites. We are not responsible for the practices employed by websites or services linked to or from the KoalaMint Service or Sites, including the information or content contained therein. Please remember that when you use a link to go from the KoalaMint Service or Sites to another website or service, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies. Social Media Widgets: Our Site includes social media features, such as the Facebook Like button and other widgets, that run on our Site. These features may collect your IP address and which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the organization providing it.
Changes to Our Privacy Policy. All changes to this Privacy Policy are effective when they are posted on this page. When we change the policy in a material manner, we will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the ‘effective date’ at the top of this page. If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this website, please contact us at hi(at)koalamint.com, or send mail to: KoalaMint, Bvar. Batlle y Ordoñez 1432 Of. 102, Montevideo, Uruguay 11400.